FX Client Relations

FXCM seeks to build a diverse team of Client Relations Associates from a variety of backgrounds.   The Client Relations Team will have the opportunity to develop a wide range of skills in global currency markets. 

Primary responsibilities include (but are not limited to):

• Assisting the FX Sales team with the promotion of FXCM’s products and services
• Developing relationships with clients through inbound/outbound calls, chats and emails
• Discussing market news events, technical analysis, FX trading courses, trade automation, and provide guidance on a range of trading platforms available to our clients
• Communicating the primary benefits of FXCM, our trading platform, and the FX market to prospective clients
• Providing informational support and service to existing and potential clients
• Working across multiple FXCM business units to ensure client requests are completed
• Investigating and resolving client issues related to trade execution
Qualifications: 

·         Candidates must be eligible to work in Israel.

·         The candidate must have a bachelor’s degree

·         excellent customer service and interpersonal skills

·         Candidate must be able to write and speak persuasively and clearly, and think quickly and problem-solve in real-time

·         Candidates should demonstrate a strong interest and passion for financial markets, international affairs and geopolitical events

Hours: 7am – 3:30pm IST Monday to Thursday 7am - 1pm Friday

Start Date: Immediate

Location: Har Hotzvim, Jerusalem

Interested candidates may email their resume and cover letter in English to jobsfxcm@citybook.co.il.